Eser Premium Hotel & Spa
손님 리뷰
Staff were very polite and courteous. Plenty of choices at breakfast and plenty of food if you like a good start to the day. We had a couple of evening meals in the hotel and the food was delicious and very reasonably priced. We had a cracked shower head in our room which we reported to reception when we went for a walk. Came back after a couple of hours and it had been replaced with a new one. No complaints about the room, clean and comfortable.
Simon
2024년 10월
On arrival, we were met by the guest relations manager Mariam, who was extremely helpful with my 3 year old daughter who was distressed after the journey. She got her cool drinks and found her a quiet place to rest while we checked in. The staff also allowed us to check in two hours early, which was so helpful as we had travelled from another hotel in Istanbul. Mariam checked in with us throughout the stay, and was so friendly and helpful - we really appreciated her customer service!! The rooms are large and decorated well. The beds are soft and comfortable and all the staff we encountered were helpful and ensured we got what we needed. Breakfast was excellent. There was plenty of choice including hot food, pastries, fruit, cereal, freshly cooked pancakes or omelettes, juices and hot drinks. It was nice to have the option of the rooftop pool, it meant I didn’t need to be so worried about suncream for my small child as it is surrounded by glass. It’s only several minutes walk to the beach, and there’s plenty of restaurants to choose from nearby. There are also many children’s playgrounds which was great. It looks beautiful at night all lit up.
Laura
2024년 8월
We loved the view facing the water on the 7tb floor , staff the male and female at the front dest were absolutely the sweetest seeking out comfort and satisfaction in every way possible after we had a room that was having a bad smell they switched us to a new one gave us the choice to chose
Alobeidi
2024년 9월
all over OK
Milan
2023년 7월
We chose the exclusive room for three people and when we got there and saw that the hotel also has sea view rooms, we asked the reception to change our room, there was a boy who said this is impossible but then a very kind girl named arzou fixed the problem for us. Also on our last day during the check-out the reception boy refused to give us our invoice and then again arzou came tho the rescue😅 You're the best arzou Teshekkor
Hamidreza
2024년 9월
Location is perfect and very close to the beach , also shops and restaurants and everywhere new the hotel , also there is a bus station IN front of the hotel , the manager of the hotel sent to me a thanks Card with my name and with some fruits , also the contacted me directly to get a feedback about my experience by Ms. Gulnara which means they really care about their costumers , it was very good experience and best location for relaxation and to avoid crowd , the breakfast was more than perfect and there was a huge variation of food with sea view from the 7th floor.
Yasin
2022년 5월
Great location for us and also close to Buyukcekmejeh beach
Khossein
2024년 7월
The breakfast was very very rich and very good! You can find a international and a Turkish food ;), and a lot of sweet desserts to. I love it! Near to the beach and near to harbor. It's was my second time in this hotel, and I'll be back;)
Marina
2025년 1월
Room was spacious and with a proper bathroom. We were at floor 6, and apart from some occasional noise coming from the street, we thoroughly enjoyed silence and peace, and the occasional birds passing on our balcony. Helpful staff speaking all a decent level of English. Happy.
Andrea
2023년 6월
Location is very good, its just 1 min walk to the beach, there is alot of restaurants and cafes near there. The room space is very good and comfortable also the view is so beautiful. We have our breakfast there and it was delicious and rich with turkish dishes. The staff are friendly and helpful. It was our first visit and there will be more because everything was perfect.
Ahmad
2023년 9월
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